Shipping policy

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Shipping Policy

Last updated: January 5, 2026

Tracked worldwide delivery
We ship internationally with tracking. Dispatch may occur from multiple fulfillment hubs depending on stock availability and destination.

Dispatch & processing

  • Orders are processed quickly after purchase (typically same or next business day).
  • Tracking may take 24–48 hours to update after dispatch.
  • Carrier delays, peak seasons and customs may affect delivery estimates.

DDP delivery (no surprise fees)

Where available, your order ships as DDP (Delivered Duty Paid) meaning duties and taxes are included at checkout.

Where DDP is not available for your destination, import duties/taxes may apply and are the customer’s responsibility.

Estimated delivery times (guidance)

Region Estimated delivery
EU/EEA 2–6 business days
United Kingdom 3–7 business days
United States / Canada 4–10 business days
Middle East 5–12 business days
Asia-Pacific 6–14 business days

Exact options and prices are shown at checkout based on your address and current carrier availability.

Tracking

You will receive a tracking link by email after dispatch. You can also use our Track Order page.

Address accuracy

Please ensure your address is complete and correct. If a parcel is returned due to an incorrect or incomplete address, reshipping may require an additional fee.

Where we currently do not ship

At this time, we do not ship to the following countries/territories:

  • Argentina
  • Bolivia
  • Brazil
  • Chile
  • Colombia
  • Ecuador
  • French Guiana
  • Guyana
  • Paraguay
  • Peru
  • Suriname
  • Uruguay
  • Venezuela

If you are unsure whether we ship to your location, contact us before ordering.

Support
For shipping or delivery questions, email info@twenty4hq.com.