Terms of service

Terms of Service

Last updated: January 5, 2026

These Terms govern your use of https://painnex.com and purchases made from PAINNEX. By accessing our website or placing an order, you agree to these Terms.

Business information

Operator: XXIV EUROPE OÜ
Registry code: 17395617
VAT: EE102935633
Address: Pärnu mnt 139b, 11317 Tallinn, Estonia
Email: info@twenty4hq.com

Orders

  • All orders are subject to acceptance and availability.
  • You are responsible for providing accurate shipping and contact details.
  • We may cancel or limit orders where fraud or abuse is suspected.

Prices & payments

  • Prices are shown in the store currency at checkout.
  • Payment is captured at checkout via our payment providers.
  • Discount codes are subject to terms and may be changed or ended at any time.

Shipping (DDP)

Where offered, we ship as DDP (Delivered Duty Paid): duties and taxes are included at checkout, so you should not receive surprise fees upon delivery.

Returns & warranty

Returns and warranty are governed by our Returns & Refunds Policy and Shipping Policy. Nothing in these Terms limits mandatory consumer rights.

Intellectual property

All content on this website is owned by or licensed to us and may not be used without written permission.

Acceptable use

You agree not to misuse the website, attempt unauthorized access, disrupt services, or use automated systems to scrape or exploit the site.

Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect or consequential losses. This does not affect liability that cannot be excluded under applicable law.

Governing law

These Terms are governed by Estonian law. If you are a consumer, you may also benefit from mandatory protections under the laws of your country of residence.

Contact

Email: info@twenty4hq.com